Expertise / Ahmed Mujtaba

Ahmed Mujtaba

Strategic Advisor - Technology

Ahmed Mujtaba

Professional Overview

Ahmed Mujtaba is a TMMi and ISTQB Certified Test Architect and Manager with over 11 years of experience in software testing. Specialising in global supply chain management, Ahmed has extensive experience in application and business process testing across various domains, including Digital, Warehouse, Stores, Wholesale, Franchise, and International sectors. His expertise spans managing IT and business testing activities, leading teams across multiple time zones, and delivering projects with budgets ranging from £500K to £90 million.

Ahmed has successfully overseen testing activities throughout the Software Testing Life Cycle (STLC) for a wide array of projects, managing IT test activities (AT, ST, SIT, E2E, Regression, and PIV) across diverse SDLC methodologies such as Waterfall, V-Model, Agile, and Hybrid. He has managed test teams, both internal and external, and worked closely with suppliers, clients, and partners to ensure high-quality deliverables. His strong leadership in non-functional testing, automation, and defect management in complex environments makes him a valued expert in the field.

Ahmed's strengths include managing business testing activities across cross-functional and cross-cultural teams, particularly for User Acceptance Testing (UAT) and Day-In-The-Life (DILO) Testing. He has effectively handled post-go-live support, including cutover, migration, and hyper care. His ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders is one of his key attributes, ensuring successful project outcomes even in challenging environments.

Expertise & Experience

  • Ecommerce: Demandware, Address Verification, Payment Services, Fraud Screening, Imaging, Web Analytics, and Order Management Systems (Sterling OMS, IMS, RMS).
  • Warehouse: Manhattan WMS (multiple versions), integration with warehouse automation systems, and carrier management systems.
  • Logistics: Parcel tracking, supply chain management, and financial reconciliation tools.
  • Stores: Integration of handheld devices and in-store applications.
  • Supply Chain Management: Expertise in IBM i AS/400 Integrated Supply Chain System.
  • Reporting & CRM: Experience with Oracle RightNow CRM and various reporting tools.
  • Middleware & Technologies: Expertise in JSON-Rest, XML, SOAP UI, and a variety of FTP and middleware platforms.
  • Non-Functional & Automation Testing: Proficiency in tools like HP LoadRunner, Selenium, and HP QTP.
  • Test/Defect Management: Skilled in tools such as HP QC, ALM, Jira, and Remedy.
  • SDLC Methodologies: Adept at managing projects through Waterfall, V-Model, Agile, and Hybrid approaches.

Education & Certifications

  • TMMi Professional Certified
  • ISTQB Certified Tester - Advanced Level (Test Manager)
  • ISTQB Certified Tester - Foundation Level
  • ISTQB Certified Tester - Agile Tester
  • WMOS Level 2 Certified – Manhattan Associates
  • MSc (Eng.) Modern Digital and RF Wireless Communication - University of Leeds (Russell Group)
  • BSc (Hons) Computer Science (First Class)

Work Experience

As a Test Manager for the Wholesale B2B program and Brexit-related changes at Arcadia Group, Mohammad managed testing, defined scope, secured business users, and coordinated DILO activities. At DHL, he led testing for the European Fulfilment Network, working closely with clients and coordinating test execution across multiple countries. As a Business Test Manager at Arcadia Group, Mohammad managed UAT and DILO testing for large-scale Warehouse and Wholesale projects, ensuring effective collaboration between business and technology teams. Prior to this, as a Test Manager/Test Architect at ASDA, he oversaw testing for the Click & Collect program, managing testing across multiple vendors and applications.

Achievements

  • Awarded multiple "Best Contractor" awards at ASDA for exceptional contributions.
  • Delivered significant cost savings and efficiency improvements through innovative test management approaches.
  • Published IEEE conference paper on storage area networks extension scenarios.